LIVAYO Privacy Policy

Revised January 2020

We take seriously the matter of privacy of your data. This document describes our privacy policy. 

1. What Data We Can See in Livayo

All. We can see any data you enter in Livayo in any field. Passwords are encrypted. Livayo does not have any financial information you enter (the payment window is a secure site owned by Stripe). 

2. Data Retention and Deletion

We retain your data during your active subscription and for six months after you end your subscription. We do this to make it easy for you to start using Livayo again without having to rebuild your jobs and tasks. After six months we send you an email to inform you that in thirty days we are deleting your data. Also, we will delete your data from Livayo within three days if you request us in writing to delete it. 

3. Data Use and Sharing 

We do not share your data with third parties without your permission or unless you want us to. We do use customer data to create samples of “how others use Livayo,” but we do not use data in a way that it can be identified to you. We use data internally for training, customer analysis, and market research, but no data is sold to, sent to, shared with anyone outside of Livayo without your permission.

4. Internal Privacy

All employees and independent contractors sign a confidentiality agreement that they will not show, take, share or mishandle customer data. Also, we maintain high levels of data security in our web services and data storage processes.

5. Children

The data we use for Livayo is not directed at individuals under 16. We do not knowingly collect information about children under 16. 

6. Changes

We routinely make changes to our Privacy Policy and will inform you of those changes.

7. Disputes

Disputes are handled in the jurisdiction of the State of Utah.

8. Data Protection Officer

Our data protection officer can be contacted at dpo@livayo.com.

9. Contact

If you have concerns or questions regarding our Privacy Polices, our Data Protection Officer can be contacted at dpo@livayo.com. Other inquiries can be sent to privacy@livayo.com or mailed to Livayo, 8866 S. Willow Green Drive, Sandy, Utah, 84093.